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Frequently Asked Questions (FAQs)

Following are some of the most frequently asked questions regarding this course and the state examination.

Do I need to wait until I receive the Florida study manual before beginning the online course?

How soon will I receive the Florida study manual?

Do I have to spend 40 hours logged on?

What happens if I go over 40 hours? Will I be kicked out of the course?

Why can't I print the course material and the Key Concepts?

What happens if I fail the online course final exam?

If I fail the online course final exam, how soon can I retake it and will I be charged another fee?

When I pass the online course final exam, do I receive a Certificate?

How many questions are on the online course final exam and how much time will I have to complete it?

Do I have to complete the online course final exam all at one time?

Is the online course final exam an open book test?

After I pass the online course final exam, will I still have access to the course?

After I have completed this course, how do I schedule the state exam?

How long does it take the state to process my application?

Once I've completed my application, how do I know if I've been authorized by the Department to take the state exam?

Do I pay for the state exam at the time of registration or at the time I take the test? How much does it cost to take the state exam?

How do I get fingerprinted and do I have to get fingerprinted again if I've already done it before?

Where can I get a list of state testing locations?

How will I know if I've passed the state exam?

What if I fail the state exam?

How can I contact the Department to check on the status of my application?

How do I know this course is approved by the state?