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1.11.6 Rebating

Only two states within the United States permit rebating (Florida and California); however, they are closely scrutinized for any wrongdoing.

Rebating occurs when any part of the commission or anything else of value is given to the insured as an inducement to buy a policy. It is illegal and cause for license revocation in most states. In some states, it is an offense by both the agent and the person receiving the rebate. Florida regulations are very strict in this respect and are designed to prohibit discrimination in favor of, or against, policyowners.

What are excess charges?

Rebating can cause a myriad of problems for both the agent and the insured; however, there are circumstances in which rebating can be legal if performed properly. (Florida Statutes Section 626.572 on rebating is quoted below.)

To briefly summarize, first, the insurer must allow rebating and must have a rebating schedule from the agent on file. This schedule must be in plain view in the agent's place of business. If a customer requests a copy, it must be given at no charge. In that case, rebating to the same actuarial class of insureds who have purchased the same policy as long as they receive the same percentage without any discrimination is legal.

Agents must keep copies of rebate schedules for five years.

Florida Statutes, Section 626.572 - Rebating; when allowed...

"No agent shall rebate any portion of his commission except as follows:

1

Section 1.11 Review

It is usually in the best interest of a policyholder to replace a life insurance policy with a new one.

a) True
b) False
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2

Twisting is referred to as "external replacement" and is the practice of inducing a person to drop existing insurance to buy similar coverage with another producer or company.

a) True
b) False
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3

Churning is also called "internal replacement" and is the practice of inducing a person to drop their existing policy to buy another policy with the same company.

a) True
b) False
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4

The __________ bears the burden of proving a policy replacement is in the client's best interest.

a) insurer
b) insured
c) agent
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5

Overstating promises and guarantees is a form of:

a) churning.
b) twisting.
c) misrepresentation.
d) concealment.
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6

An agent may intermingle premium payments with the agent's personal funds only if the funds are collected at a time when the agency is closed.

a) True
b) False
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