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Frequently Asked Questions (FAQs)

Following are some of the most frequently asked questions regarding this course and the state examination.

Do I need to wait until I receive the Florida study manual before beginning the online course?

How soon will I receive the Florida study manual?

Do I have to spend 40 hours logged on?

What happens if I go over 40 hours? Will I be kicked out of the course?

Why can't I print the course material and the Key Concepts?

What happens if I fail the online course final exam?

If I fail the online course final exam, how soon can I retake it and will I be charged another fee?

When I pass the online course final exam, do I receive a Certificate?

How many questions are on the online course final exam and how much time will I have to complete it?

Do I have to complete the online course final exam all at one time? What if internet connection is lost while taking the exam?

Is the online course final exam an open book test?

After I pass the course final exam, will I still have access to the course?

After I have completed this course, how do I schedule the state exam?

How long does it take to process my application?

Once I've completed my application, how do I know if I've been authorized to take the state exam?

Do I pay for the state exam at the time of registration or at the time I take the test? How much does it cost to take the state exam?

How do I get fingerprinted and do I have to get fingerprinted again if I've already done it before?

Where can I get a list of state testing locations?

How will I know if I've passed the state exam?

What if I fail the state exam?

How can I contact the Department to check on the status of my application?

How do I know this course is approved by the state?